Oh Dear.
It seems I may be one of the millions of people that start a weblog and then never add to it. Well better fix that

Today I am annoyed by the e-mail service that my mobile phone company provide. I have forgotten my password. Will I phone that 50p/min support line for something so simple? No of course not. To make matters worse there is no automatic service for sending you a password over SMS (but there is for registration). They just want you to call an expensive number. There is no e-mail address for customer services, and to make it all worse there web site is very shoddy.


It lead me to think that would it be possible for a third party to have a better designed version of the same . e.g. there is nothing to stop someone else having a better designed site that contains links to the correct pages or better quality information. OK you cannot use their images, violate their trademarks or try to impersomate another company
what about ....
a site of links that helps you navigate a bad site.
a better web forms for the times when the web page author has coded a tiny box.
a site with sensible font sizes for sites coded with tiny fonts
an index for a site that does not have one

It would obviously be better for a company to improve their site but I have complained about sites before and little happens